Quest difficulty is a subjective measurement. What is easy to one person might be challenging to another. On the game detail page for every quest, we typically provide our assessment of difficulty for that particular game on a scale of 1-5, with 5 being the most challenging. But the only way to truly know for you is to go on a quest, note the difficulty assessment, then compare that to your experience. If our assessment is that a game is a 3 but you found it to be child’s play, you might look for future games that we rated a bit more challenging.

All Rabbit Hole Quest Craft quests come with a built-in Help Portal should you need it. Using your smart device, simply scan the Help Portal QR code or go to the Help Portal address for the quest (provided on the Quest Introduction card in your gamepack) to get the location of any given clue, a hint on how to solve the clue, or the answer to the clue. So you’re never left without the ability to move on should you get stuck.

This is also helpful if any clue location is temporarily unavailable due to seasonal decorations or construction. You’ll always have a way to overcome any obstacles and complete the quest by using the Help Portal.

Once you have your gamepack, you have all of the clues, tools, and instructions you need to complete the quest. Every gamepack includes a writing utensil, as well.

Unless otherwise noted in the quest description, we have found most quests rated a 3 or less on the difficulty scale are appropriate for questers age 12 or older, but having older teens or adults included with younger players in the quest group helps tremendously.

Generally speaking, this is simply a problem-solving age recommendation. Unless a game description notes otherwise, the story, language, theme, and characters in our quests are appropriate for all ages.

The puzzle mechanics themselves vary from game to game. Some individual clues could be solved by an 8–10-year-old, particularly with an adult. But the complete experience asks players to do more than solve isolated puzzles: read and retain story information, interpret sometimes indirect instructions, notice environmental details, make associations between physical locations and clue materials, manipulate objects or overlays, and occasionally sit with ambiguity long enough to figure out what the game is asking them to do. While some younger players possess these skills, we have found 12+ is where those abilities form most.

Many of our Direct-To-Player games are based inside theme parks or attractions. Obviously, we don’t control structural changes that can happen inside those places. Theme parks are dynamic places, and sometimes locations go under construction or elements are altered. If you run into a blocked path or a missing detail, simply open the Help Portal link provided with your game. If an area is inaccessible, we immediately update the portal with either a modified clue or a photo of the original location so you can keep moving forward without missing a beat!

If you feel that a clue location has changed and we haven’t addressed it in the Help portal yet, please reach out via email at help@rabbitholequestcraft.com and let us know!

No, a group of 1-5 people can use a single gamepack to embark on a quest. Beyond 5 people, we find groups become too large to actively engage every member of the group in the clue solving, but that is entirely up to you.

One note: every quest ends in a treasure to discover as the prize. But each gamepack only comes with one treasure.

Because our quests take place in public venues like theme parks, cruise ships, and resorts, you should expect a fair amount of moving around! A typical game features 4 to 8 clue locations and takes 90 minutes to 2 hours to complete.

The exact walking distance (or "footprint") varies by game. For example, some of our quests are contained entirely within a small area like Disneyland's Main Street, U.S.A., while others span the entire park.

Regarding Accessibility: Our games are as accessible as the venues themselves. Since we host our quests in places built with modern accessibility guidelines in mind, teams using wheelchairs, ECVs, or strollers can absolutely participate. While our puzzles require sharp eyes, they never require you to step off designated guest pathways or navigate inaccessible terrain.

Every Rabbit Hole quest takes place within the boundaries of a given place, whether that be a theme park, cruise ship, university campus, resort, or attraction footprint. Part of the quest is determining the clue locations for each clue in a quest based on how that clue is written. We take care in writing clues in such a way as to lead you to the clue location without any prior knowledge of the landscape. That said, having prior knowledge of the place a game is played can make finding clue locations easier. Regardless, the Help Portal always provides help in locating clue locations if nededed.

Most quests are designed to be played at any time that the game geography is open and available, but when visibility is inhibited, the difficulty of a game can increase dramatically. Generally speaking, all quests are easier to solve during the day than they are at night.

Rabbit Hole quests are physical gamepacks that include paper clues, tools, and items needed to succeed on a quest. The quests are location-specific, they can’t be played in any location other than their intended place. Each quest does have a digital Help Portal accessible by smartphone, and occasionally, a quest might use that Help Portal to provide digital components, like audio or video files, for a game. The Help Portal is accessible via QR code on the Game Instructions card in your gamepack.